In our commitment to providing a safe and reliable rental experience, we conduct thorough background checks and financial solvency analyses of potential tenants. This helps us select trustworthy tenants from the outset. Additionally, we follow a zero-tolerance policy when it comes to rent payments. This means we take rigorous measures to ensure that property owners receive their payments on time and that tenants fulfill their payment obligations.

In the event of emergency situations that require immediate attention, such as floods or electrical problems, we are available 24/7. Your peace of mind and the safety of your property are our priorities, so you can count on us at any time to address and manage emergency situations effectively and promptly.

There are no hidden charges. Unlike some management companies, we do not charge a percentage of maintenance bills, nor do we receive kickbacks from the providers we employ. We pass all supplier invoices to your online owner’s account, so you know the exact cost of each repair.

Collecting rent payments, maintaining detailed property records, and delivering monthly statements, addressing situations where the tenant fails to pay rent, including eviction and collection processes if necessary.
Handling correspondence with the tenant in case of breaches or other issues.
Providing 24/7 customer service for emergency property repairs.

No, we do not apply a management fee if the property is vacant. When initially leasing the property, we charge a fee equivalent to one month’s rent, followed by a 10% monthly management fee in subsequent months.

To achieve a successful and appealing rental, it’s important for the property to be in its best condition. This includes making minor repairs, keeping carpets clean, ensuring appliances function correctly, and conducting a thorough cleaning with professional assistance. DH Cranes can perform an initial inspection and provide resources to address any necessary repairs.